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Last updated: March 4, 2026
At CrewSpot, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application and website. By using CrewSpot, you agree to the terms outlined in this policy.
Account Information: When you create a profile, we collect your name, email address, role, airline or employer, and profile photo.
Location Data: With your permission, we collect GPS location data to provide the automatic airport check-in feature. You can disable location access at any time in your device settings.
Communications: We collect and store messages sent through the CrewSpot chat system to provide and improve the service.
Usage Data: We collect data about how you use the app, including features accessed, session duration, and interactions.
Device Information: We collect device type, operating system, app version, and unique device identifiers.
We use the information we collect to:
We do not sell your personal information. We may share data in the following circumstances:
With Other Users: Profile information you make public (name, role, airline, airport location) is visible to other CrewSpot members based on your privacy settings.
Service Providers: We work with trusted third-party providers (payment processors, cloud hosting, analytics) who process data on our behalf under strict confidentiality agreements.
Legal Requirements: We may disclose data if required by law, court order, or to protect the rights and safety of CrewSpot and its users.
We implement industry-standard security measures to protect your data:
While we take all reasonable steps to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your CrewSpot account.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
CrewSpot's core functionality depends on location access. We use your GPS location solely to detect airport arrivals and match you with nearby crew members. Location data is never sold to third parties. You can revoke location permissions at any time through your device's app settings, though this will disable the auto check-in feature.
We retain your account information for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain certain information for longer periods.
CrewSpot is intended for professional adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If we discover that a minor has created an account, we will immediately delete it.
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Your continued use of CrewSpot after changes are posted constitutes acceptance of the updated policy.
For any privacy-related questions or requests, please contact us at [email protected] or write to us at CrewSpot Privacy Team, Miami, FL, USA.